Book Review: The Dynamic Path
I recently read executive search consultant James M. Citrin’s The Dynamic Path, which promises “access [to] the secrets of champions to achieve greatness through mental toughness, inspired leadership, and personal transformation.” In brief, the book examines the paths taken by numerous sports champions to find the common thread that allowed them to progress through the […]
What would your clients say?
I’m out of town this week (as I have been most of the last month) and decided this morning to order room service for breakfast. I ordered scrambled eggs and rye toast. What I got was scrambled eggs (but no salt and pepper) and wheat toast. Mildly annoying, right? I noticed the error, of course, […]
Bad clients and bad news
There is such a thing as a bad client… Tom Kane’s Legal Marketing Blog inquires, Are Bad Clients Keeping You Up At Night? If you have bad clients (or wonder whether you do), the answer is surely yes. Tom draws from a post on the Bootstrapper blog to help identify bad client characteristics and to […]
Tuesday Shorts 11/6/07
Requesting an extension because of school vacation Somehow, I missed this WSJ Law Blog post in early October, which reported that Weil Gotshal requested a delay in hearing dates in a bankruptcy case (set for December 18, 19, 20, and 27) on the grounds that “These dates are smack in the middle of our children’s […]
Office Politics: excluded from the group
One of the enduring challenges for any professional is navigating office politics. Regardless of the profession, office relationships can be extremely challenging and rewarding — sometimes even at the same time. Challenges can come from a variety of sources: simple misunderstandings, failure to appreciate different skills and approaches, resentment about coworker’s work habits, etc. Office conflict […]
Working breakfasts, lunches, and dinners
When I sat down to write today’s post, I intended to write about how excellent client service blends into client development. I’d planned to suggest some tactics for extending the relationship so you become a “trusted advisor” (to borrow David Maister‘s phrase). One of the tactics I’d planned to suggest was, not surprisingly, taking clients […]
Make it memorable.
One of the best books that I’ve started reading¹ this year is Made to Stick, by Chip Heath and Dan Heath. The thrust of the book is that ideas that are memorable share certain common features. By learning those features, you can make your own ideas more “sticky.” The six principles that the Heath brothers […]